We bring the shop to you.
Cape Cod RV Medic specializes in onsite RV repair & maintenance. We service your RV at your home, campground or storage unit.
Our Service Area
Cape Cod RV Medic is based out of Marston's Mills, a village within Barnstable, and will travel to all 14 towns on cape and up to twenty miles from the canal off cape. We bring the shop to your home, campground, or storage unit for all your RV repair and maintenance. We also have access to Joint Base Cape Cod if your rig is stored on the base. Plus, for time and expenses we can come to the islands if needed.
To optimize efficiency and serve more customers, we group appointments by location and prioritize those with safety-related needs first. We never charge more for emergencies, weekends, nights or holidays. If we are in a position to help you either over the phone or in person, we will make every effort to make that happen.
There is a one-hour minimum charge ($125/hr.) plus a service fee for all calls for service. The service fee is a $3.50 per mile one way charge for the mileage from Brendas Lane in Marston's Mills to your location using google maps. Additional time is billed in 15-minute increments. Additional cost for parts and supplies needed to complete service call.
What you can expect:
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Make an appointment by calling (508) 776-6109 or request an appointment online. We'll call you back within 24 hours; it's usually within 15 minutes to 2 hours.
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We'll gather your information, do some basic diagnostics and give you a quote over the phone.
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The one hour minimum and the service fee need to be paid before the service call.
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You'll receive a text confirmation for your scheduled appointment, when we are enroute and when your service call is completed.
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You'll receive a digital invoice, and payment is due at the time of service. We accept Cash, Debit, Credit, PayPal, or Apple pay.
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We do not charge an hourly rate fee if we cannot fix or provide you answers about your RV. You will only be billed the service fee for our travel to you.
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We try to stock the parts to cover the most common repairs, but parts usually need to be ordered. The initial call will be to diagnose and try to fix your problem. If parts have to be ordered, we will have to make a second run to you. There is no service fee for the second trip.